Last Updated: December 20, 2025

Droppgram operates on a limited-release influencer drop model. This means products are produced exclusively for each specific drop and are not restocked once the drop ends. By purchasing from Droppgram, you acknowledge and agree to the following terms:

1. Return Eligibility

You may request a return if:

  • The item is unused and in its original packaging

  • The return request is made within [7 days] of delivery

  • Proof of purchase is provided

Certain items may be non-returnable for hygiene or customization reasons.

2. Return Process

To initiate a return:

  • Contact us at support@droppgram.com

  • Provide your order number and reason for return

  • Wait for return approval and instructions

Unauthorized returns may not be accepted.

3. Refunds

  • Once the returned item is received and inspected, we will notify you

  • Approved refunds will be issued to the original payment method

  • Refund processing time may vary depending on your payment provider

4. Shipping Costs

  • Original shipping charges are non-refundable unless the item is defective or incorrect

  • Return shipping costs are the customer’s responsibility unless otherwise stated

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within [X days] of delivery with photos, and we will resolve the issue promptly.

6. Cancellations

Orders may be canceled only if they have not yet been processed or shipped. Once shipped, the order must follow the return process.

7. Policy Changes

We reserve the right to update this Refund & Return Policy at any time. Changes will be effective immediately upon posting.

8. Contact Information

For all return, refund, or policy questions, contact us at:
support@droppgram.com