Terms & Condition
Terms and Conditions
Last updated: [15/12/2025]
Welcome to DroppGram. our These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Company Information
DroppGram operates in the United Kingdom and the United States.
📧 Support Email: support@droppgram.com
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old, or using the site under the supervision of a parent or legal guardian.
You are legally capable of entering into a binding contract under applicable UK or US law.
3. Products and Availability
All products listed on our website are subject to availability.
We reserve the right to modify or discontinue any product at any time without notice.
Product images are for illustrative purposes only and may differ slightly from the actual product.
4. Pricing and Payment
Prices are displayed in GBP (UK) or USD (USA) depending on your location.
Prices may change at any time without prior notice.
We reserve the right to correct pricing or typographical errors.
Full payment must be received before an order is processed.
Accepted payment methods are displayed at checkout.
5. Orders and Acceptance
Submitting an order does not guarantee acceptance.
We reserve the right to cancel or refuse any order for reasons including but not limited to:
Product availability
Pricing errors
Suspected fraud or unauthorized transactions
If your order is canceled, you will be notified and refunded where applicable.
6. Shipping and Delivery
Estimated delivery times are provided for convenience only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs clearance, or unforeseen circumstances.
Ownership and risk of loss pass to you upon successful delivery.
7. Returns and Refunds
Returns are accepted in accordance with our Return & Refund Policy.
Items must be returned unused and in original packaging.
Refunds will be issued to the original payment method after inspection.
Shipping costs are non-refundable unless required by law.
8. User Accounts
You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and up-to-date information.
We reserve the right to suspend or terminate accounts that violate these Terms.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and designs, is the property of DroppGram and is protected by UK and US intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without our prior written consent.
10. Prohibited Use
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Interfere with website functionality or security
Provide false, misleading, or harmful information
11. Limitation of Liability
To the maximum extent permitted by law:
DroppGram shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless DroppGram from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the website.
13. Governing Law
For customers in the United Kingdom, these Terms are governed by the laws of England and Wales.
For customers in the United States, these Terms are governed by the laws of the applicable U.S. state, without regard to conflict of law principles.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us at: